Culture-Specific
Negotiation Training
You can’t not negotiate!
Learn the culture-specific approach for successful negotiation with Business Partners from the Middle East.
This comprehensive one-day course equips you with essential negotiation principles tailored for successful interactions with business partners from the Middle East. You will learn specific negotiation techniques that respect and incorporate Arab cultural approaches, enhancing your intercultural communication skills.
Course Features:
- Available for booking at your convenience, either as a classroom course or live online training, accessible worldwide.
- Flexible delivery options, including blended learning, which combines in-person training, modular e-learning content, webinars, and virtual coaching.
- Individually tailored content to meet your specific needs, ensuring a practical and relevant learning experience.
Negotiating effectively is one of the most complex communication challenges, requiring a diverse range of skills from all participants. It is often noted that individuals in the Middle East possess extensive experience in navigating intricate communication dynamics compared to many Western counterparts. As a result, negotiating with business partners from the Middle East and North Africa can be perceived as a time-consuming endeavor for many international business professionals.
To successfully engage in negotiations with partners in the Middle East, you must adeptly lead conversations while maintaining a non-confrontational demeanor. This involves careful listening and a circular communication style, as straightforward arguments may not yield the desired outcomes and could limit your options. Understanding high-context communication and the nuances of interruptions are crucial skills for international business professionals. Fortunately, these competencies can be learned and mastered.
In this course, you will explore common stereotypes surrounding Arab negotiation styles. Contrary to the belief that negotiations resemble haggling in a bazaar, modern managers at leading companies such as Aramco, DP World, and Orascom employ sophisticated, culture-specific strategies. These approaches often integrate established frameworks, such as the Harvard Negotiation Project, alongside other globally recognized negotiation models.
You will learn to avoid common pitfalls and mistakes when negotiating with Middle Eastern and North African business partners, ultimately fostering collaborative relationships and achieving mutual goals. Join us to enhance your negotiation skills and navigate these complex interactions with confidence and cultural sensitivity.
What can you learn from this course?
- Recognize the Nature of Negotiation: Understand that negotiating with business partners from the Middle East is viewed as a communication process aimed at resolving conflicts of interest and bridging cultural differences.
- Reflect on Your Skills: Evaluate your negotiation abilities in intercultural contexts by identifying your strengths and areas for improvement.
- Learn Cultural Patterns: Gain insights into culture-specific behavioral patterns and communication styles that influence negotiations in the Middle East.
- Compare Negotiation Approaches: Explore and practice common negotiation strategies used in the Middle East, comparing them to other internationally recognized negotiation methods.
- Boost Your Confidence: Increase your self-assurance in negotiation scenarios and learn to avoid cultural taboos that could hinder successful interactions.
How do we do that?
Combination of lectures, practical examples, interactive simulation and role-playing exercises that allow participants to practice negotiation techniques in a controlled environment, case studies, question and answer sessions, video analysis, Guest Speakers with insights from experienced negotiators and cultural experts who share their firsthand knowledge and experiences, discussions and group exercises.
Who should attend this training?
- Professionals Negotiating in Arab Countries: Individuals engaged in negotiations and business dealings within Arab nations.
- Foreign Employees: Expatriates negotiating with Arab customers, suppliers, and various stakeholders.
- Project Managers: Leaders overseeing negotiations with local dealers, negotiators, and suppliers.
- International Organizations and Authorities: Companies and governmental bodies negotiating with partner organizations or institutions in the Middle East and North Africa.
In addition to negotiation training, we highly recommend our intensive two-day program, “Communicate and Work with Arab Partners.” This course focuses on increasing your cultural awareness and developing essential skills for success in various contexts, including interviewing, conflict management, leadership, business culture, and cultural synergy.
Length of time
- 1 day (8 units)
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