Privacy Policy
1. Welcome – Your Data, Your Rights
Thank you for visiting our website. We take your privacy seriously and want you to feel informed and confident about how your personal data is handled.
This policy explains what data we collect, why we collect it, and how you can stay in control.
2. Who We Are
We are the people behind this website – committed to intercultural training, coaching and global leadership development.
Whenever you interact with us through forms, the chatbot, or just browsing, we are responsible for how your personal data is handled.
You can find our full contact information in the Legal Notice (Imprint) section of this website.
3. What Data We Collect
We collect data in two main ways:
Information you give us directly – for example, when you fill out a booking or contact form. This can include your name, email address, phone number, organization, and your message.
Data collected automatically – when you browse our site, we collect some technical data like your IP address, browser type, device, and which pages you visit. This helps us improve the site and your experience.
We use Google Analytics (with IP anonymization) to better understand how visitors use our website – but only if you give consent through our cookie banner.
4. The Booking Form
- Our main way of staying in touch is through the booking form.
- The data you provide there helps us schedule coaching sessions, respond to your needs, and offer you the best possible service.
- We do not share this data with third parties. You can request deletion of your data at any time.
5. Chat Support (Tidio & ChatGPT)
We use a live chat tool provided by Tidio to make it easier for you to get help and explore our services.
To make the chatbot smarter and more helpful, we use ChatGPT (from OpenAI) via Tidio’s backend. This means when you type a message, it may be processed by ChatGPT to generate a meaningful reply.
Important:
Please NEVER share sensitive or personal information in the chat.
Your conversations are not used for advertising or profiling.
Everything is handled securely and with care.
Legal basis: your consent under Art. 6(1)(a) GDPR.
Learn more:
6. Cookies
We use cookies to make our website work smoothly, load faster, and remember your preferences. Some cookies are essential. Others – like for analytics – are optional and only activated with your consent.
You can manage your cookie preferences at any time through our cookie banner (powered by Real Cookie Banner).
7. Your Rights
You have full control over your personal data. That means you can:
Request information about the data we store
Ask for it to be corrected or updated
Ask for it to be deleted
Withdraw your consent at any time
File a complaint with the relevant data protection authority
To do any of this, just send us an email – we’re happy to help.
8. Contact Us
Arabia Interculture
Ahmed Hussein
Zu den Mühlen 4
53783 Eitorf, Germany
Phone: +49 (0) 2243 916 28 28
Email: info@arabia-interculture.com
