{"id":2563,"date":"2024-02-25T17:25:17","date_gmt":"2024-02-25T16:25:17","guid":{"rendered":"https:\/\/www.arabia-interculture.com\/privacy-policy\/"},"modified":"2025-04-07T12:42:00","modified_gmt":"2025-04-07T10:42:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.arabia-interculture.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2563\" class=\"elementor elementor-2563 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc83a24 e-flex e-con-boxed e-con e-parent\" data-id=\"bc83a24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68e7ead elementor-widget elementor-widget-heading\" data-id=\"68e7ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f0af00 e-flex e-con-boxed e-con e-parent\" data-id=\"6f0af00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f34d033 elementor-widget elementor-widget-text-editor\" data-id=\"f34d033\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Welcome \u2013 Your Data, Your Rights<\/h3><p>Thank you for visiting our website. We take your privacy seriously and want you to feel informed and confident about how your personal data is handled.<br \/>This policy explains what data we collect, why we collect it, and how you can stay in control.<\/p><h3>2. Who We Are<\/h3><p>We are the people behind this website \u2013 committed to intercultural training, coaching and global leadership development.<br \/>Whenever you interact with us through forms, the chatbot, or just browsing, we are responsible for how your personal data is handled.<br \/>You can find our full contact information in the <a href=\"https:\/\/www.arabia-interculture.com\/en\/site-notice\/\">Legal Notice (Imprint)<\/a> section of this website.<\/p><h3>3. What Data We Collect<\/h3><p>We collect data in two main ways:<\/p><ul><li><p><strong>Information you give us directly<\/strong> \u2013 for example, when you fill out a booking or <a href=\"https:\/\/www.arabia-interculture.com\/en\/contact\/\">contact form<\/a>. This can include your name, email address, phone number, organization, and your message.<\/p><\/li><li><p><strong>Data collected automatically<\/strong> \u2013 when you browse our site, we collect some technical data like your IP address, browser type, device, and which pages you visit. This helps us improve the site and your experience.<\/p><\/li><\/ul><p>We use <strong>Google Analytics<\/strong> (with IP anonymization) to better understand how visitors use our website \u2013 but only if you give consent through our cookie banner.<\/p><h3>4. The Booking Form<\/h3><ul><li>Our main way of staying in touch is through the <a href=\"https:\/\/www.arabia-interculture.com\/en\/contact\/\"><strong>booking form<\/strong><\/a>.<\/li><li>The data you provide there helps us schedule coaching sessions, respond to your needs, and offer you the best possible service.<\/li><li>We do not share this data with third parties. You can request deletion of your data at any time.<\/li><\/ul><h3>5. Chat Support (Tidio &amp; ChatGPT)<\/h3><p>We use a live chat tool provided by <strong>Tidio<\/strong> to make it easier for you to get help and explore our services.<br \/>To make the chatbot smarter and more helpful, we use <strong>ChatGPT<\/strong> (from OpenAI) via Tidio\u2019s backend. This means when you type a message, it may be processed by ChatGPT to generate a meaningful reply.<\/p><p><strong>Important<\/strong>:<\/p><ul><li><p><strong>Please NEVER share sensitive or personal information in the chat.<\/strong><\/p><\/li><li><p>Your conversations are not used for advertising or profiling.<\/p><\/li><li><p>Everything is handled securely and with care.<\/p><\/li><\/ul><p>Legal basis: your consent under Art. 6(1)(a) GDPR.<br \/>Learn more:<\/p><ul><li><p><a href=\"https:\/\/www.tidio.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Tidio Privacy Policy<\/a><\/p><\/li><li><p><a href=\"https:\/\/openai.com\/privacy\" target=\"_blank\" rel=\"noopener\">OpenAI Privacy Policy<\/a><\/p><\/li><\/ul><h3>6. Cookies<\/h3><p>We use cookies to make our website work smoothly, load faster, and remember your preferences. Some cookies are essential. Others \u2013 like for analytics \u2013 are optional and only activated with your consent.<\/p><p>You can manage your cookie preferences at any time through our <strong>cookie banner<\/strong> (powered by Real Cookie Banner).<\/p><h3>7. Your Rights<\/h3><p>You have full control over your personal data. That means you can:<\/p><ul><li><p>Request information about the data we store<\/p><\/li><li><p>Ask for it to be corrected or updated<\/p><\/li><li><p>Ask for it to be deleted<\/p><\/li><li><p>Withdraw your consent at any time<\/p><\/li><li><p>File a complaint with the relevant data protection authority<\/p><\/li><\/ul><p>To do any of this, just send us an email \u2013 we\u2019re happy to help.<\/p><h3>8. Contact Us<\/h3><p><strong>Arabia Interculture<\/strong><\/p><p>Ahmed Hussein<\/p><p>Zu den M\u00fchlen 4<br \/>53783 Eitorf, Germany<br \/>Phone: +49 (0) 2243 916 28 28<br \/>Email: <a href=\"mailto:info@arabia-interculture.com\">info@arabia-interculture.com<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1. Welcome \u2013 Your Data, Your Rights Thank you for visiting our website. We take your privacy seriously and want you to feel informed and confident about how your personal data is handled.This policy explains what data we collect, why we collect it, and how you can stay in control. 2. Who We [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2563","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/pages\/2563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/comments?post=2563"}],"version-history":[{"count":18,"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/pages\/2563\/revisions"}],"predecessor-version":[{"id":5668,"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/pages\/2563\/revisions\/5668"}],"wp:attachment":[{"href":"https:\/\/www.arabia-interculture.com\/en\/wp-json\/wp\/v2\/media?parent=2563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}